1:to Germany customers
please tell us your EORI number if you want to ship by FedEx or TNT . Without them, we could only by DHL, Hong Kong post or China Post !
2 :to Russian customers
please leave your full name (at least 3 words) , including first name, middle name and last name, otherwise Russian Post will not releases the parcel and return to China !
3:to Brazilian customers
if you want to ship by FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will return goods to China .
4:toUkraine, Belarus customers
If you choose to ship by China Post(especially Ukraine, Belarus ), please wait patiently, it is somewhat slow, at least will take about 30 days .
5:to customers from South America
if you have the tax number (such as Argentina, Peru, Colombia ,etc), it will reduce much trouble with customs.
Any other interests please contact me anytime!
(1)Payment method on Aliexpress Check here http://help.aliexpress.com/payment_method.htm
(2)We accpet credit card,TT remittance,Western Union,MoneyGram and the other payment methods.
(3)If having any difficulty about payment,please directly contact with us at any time.
About customs declaration:
When the total amount of good need to de declared more than 550 dollars,we will notify you to pay 33 dollars for customs fee
We can send the parcel by China Registered Mail Post or HongKong Registered Post Air Mail,China express EMS or DHL/FEDEX/TNT/UPS…
(1)China Registered Mail Post or HongKong Registered Post Air Mail,the parcel can be arrived in 15-35 business days for most countries.
(2)China express DHL, FEDEX, TNT,parcel can arrive in 4-8 business days for most countries.
(3)EMS delivery usually takes 7-15 working days, depending on the country deliveried to.
(4)If you have not received the parcel within 30 days from payment,please directly to contact with us,we will track the shipment and reply to you as soon as possible,Customers’ satisification is our best wishes.
(5)Import duties/Taxes and Charges are not included in the items price or shipping charges,These charges are the buyers’ responsibility.
(6)POS Malaysia without tracking information.
(7)China Post Ordinary Small Packet Plug has not the tracking information
(8)We only can ship the parcel to the address provided by Aliexpress,Please checking your address carefully when you making a payment.
(1)All our products have passed through strict testing and inspection before ship out.
(2)We provide 1 year warranty . All shipping costs should be paid by customers.
(3)All items must be returned in their original condition in order to qualify for a refund or exchange of goods.
(4)We do not responsible for any physical damage or damage is /are result of buyer misuse.
(5)In case the item is defective, please inform us within 30 days of receipt, we will arrange reship or refund. Buyers have to pay for the return cost.(Please contact me before you return it.)
(1)We will leave POSITIVE FEEDBACK after receiving the payment. If you we are not satisfied with the product or service after receive it,please contact us and don’t give us negative or netural feedback,We must give you a satisfactory solution.
(2)We always provide good quality products and expecting your looking forward to your good rating.
(3)Very appreciate for you understanding and supporting.